Shipping policy

Shipping Policy

1. Order Dispatch:

We aim to dispatch your order within 1 business day of receiving it.
2. Freight Partners:

We collaborate with various freight partners, including but not limited to Startrack, Couriers Please, Auspost, TNT, Aramex, Northline, Allied Express, and others. This ensures that our customers receive their orders in the shortest possible time.
3. Delivery Times:

Metro Areas: Standard delivery time is between 2-4 business days.
Remote Areas: Standard delivery time is between 5-10 business days.
4. Local Pickups:

We offer free local pickups at our warehouse in Braeside, VIC.
5. Freight Cost Concerns:

If you are unhappy with the freight costs for larger shipments, please get in touch with us. We will do our best to find a better freight quote based on your address and order details.
6. Customer Satisfaction:

We take pride in providing our customers with fast and reliable shipping. We are committed to ensuring that you are completely satisfied with your purchase. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Contact Information:

For any inquiries or concerns regarding our shipping policy, please contact our customer service team at info@lazytiles.com.au. We are here to assist you and ensure your satisfaction with our services.